Terms of Service

These terms are an agreement between ParkSyde Life Pty Ltd (ABN 14 678 837 468) of Qld — and online everywhere (“ParkSyde”, “we”, “us”) and the adult who creates the account (“you”).

You must be 18 or over and the parent or legal guardian of every child you add, or otherwise legally responsible for their education. We ask you to confirm that when you create the account, and we record when you did. Children do not create accounts, do not agree to these terms, and we do not contact them directly — everything comes to you.

There are two plans, Learning and Learning + Consultation. Either one gives your family, for as long as it is active:

• every lesson in the ParkSyde Learning curriculum, as it exists at the time, for the year level of each child on your account. Each child moves up a year on 1 January, and the year they finished stays open until 30 April. If you and ParkSyde agree in a consultation that a child needs their curriculum adjusted (targeted), or adjusted with allied health support arranged alongside it (intensive), we open the year below and the year above as well, for that child, for 12 months from the consultation. On the Learning plan that consultation is charged at the usual fee; on Learning + Consultation it can be the included one. Allied health support is quoted before anything is booked;
• Progressive Diagnostics and the strand-level tailoring that follows from them;
• a learning record that assembles as your child works, which you can print.

The Learning + Consultation plan also gives your family:

• one Learning Start consultation per learner, per 12 months, with a registered teacher, counsellor or psychologist — a one-to-one session in which they help you plan your learner's year;
• further consultations if you want them, arranged through the Support Hub.

If your account was made before 30 October 2026, your plan opened every year level when you joined, and it still does. If that changes for you, we will email you at least 30 days before, and it will not change before your next renewal (section 11).

The Learning plan does not include a consultation. ParkSyde can also arrange a range of professional supports — a registered teacher, a counsellor or a psychologist — whenever your family wants one, quoted before anything is booked. The same applies to an access key, which opens what a plan opens and no consultation.

We say plainly what this is not. ParkSyde is not a school. It provides lessons for you to choose from, plus a record of the learning you do around them; it does not replace a full school timetable. We publish the current size of the curriculum on our pricing and curriculum pages, counted from the content itself, so you can judge it rather than take our word for it. More units are authored over time and that figure moves.

Not small print — the four things most likely to be misunderstood, and we would rather you knew before you paid.

1. We are not a school, and we issue no credential. Nothing here leads to an ATAR, a QCE or any certificate. We teach, and we record what was taught.
2. We do not register you and cannot make you compliant. Home education registration is decided by your state or territory registrar, and requirements differ between them. Our records are built to help you evidence learning; whether they satisfy your registrar is their decision.
3. We make no promise about how your child will do. No catch up, no outcome, no guarantee of progress. Anyone promising you that about a child is guessing.
4. We do not claim ParkSyde is more effective than alternatives. Our methods rest on published research, cited in the app on our evidence page. The product has not been trialled against a control and we will not say otherwise until it has.

You are responsible for keeping your sign-in private and for what happens under your account. Tell us promptly if you think someone else has access.

One account covers one family. Please do not share your sign-in with other families — not because we are policing it, but because your child's learning records and your consultation history sit behind it.

• Learning + Consultation: $119 per month for the first learner, or $1,190 per year (twelve months for the price of ten).
• Learning: $99 per month for its first learner, or $990 per year (twelve months for the price of ten).
• $79 per month for each additional sibling, on either plan.
• Weekly, through the founding offer: $9.99 per week for one learner, $16.99 per week for two, $22.99 per week for three and $24.99 per week for four — the founding rates, held for the first hundred families and locked for them until 31 December 2027. After the hundred the standard weekly rates are $14.99 per week for one learner, $18.99 for two, $24.99 for three and $29.99 for four. A weekly plan is the Learning plan billed by the week and includes no consultation. Stay on the same weekly subscription for twelve months and your next year comes at 10% off. Five or more learners are quoted individually — talk to us in the Support Hub first.
• All prices are in Australian dollars and include GST, and every receipt itemises the GST included.

Payments are processed by Stripe. We never see or store your card details. Subscriptions renew on the date you started until you cancel.

A first week to try it. A family's first subscription starts with seven days in which nothing is charged. Your card is taken at checkout and nothing is charged until the seven days end, on day 8; cancel before then and you pay nothing at all. It is offered once per family, on either plan. On Learning + Consultation, we schedule the Learning Start consultation after your first payment.

Price changes. We give you at least 30 days' notice by email, and a change never takes effect before your next renewal. If you do not want to continue at the new price, cancel before then and you will not be charged it.

Monthly and annual plans. The monthly and annual plans above remain on sale in the app for the families who prefer them. The weekly ladder is the public offer, and it is what /pricing sells.

Cancel at any time, yourself, from the billing portal in your account. You do not have to email us, ask permission, or give a reason. A monthly plan stays active until the end of the month you have paid for. An annual plan stays active until the end of the month of your plan year that you cancel in, and the rest of the year is refunded (below).

Monthly plans run to the end of the month you have paid for, and nothing is refunded.

Weekly plans run to the end of the week you have paid for, and nothing is refunded. Change your mind in the first 14 days of a weekly plan, though, and what you have paid comes back — one email, no questions.

Annual plans are refunded pro-rata for every whole unused month. When you cancel, your access runs to the end of the month of your plan year you are in, and every whole month after that is refunded. The months are counted from the day your plan started, not by the calendar.

For example, on a plan that started on 1 January, cancel on 10 March and your access runs to 31 March. The nine months from April to December are refunded: nine twelfths of what you paid for the year. Cancel in the last month of your plan year and it simply ends on its anniversary, with nothing left to refund.

You do not have to ask for the refund. We are told when you cancel, and a person at ParkSyde sends it to the card you paid with. If you change your mind before your access ends, turn the plan back on from your account: the plan carries on as before, and nothing is refunded.

The same on both plans, Learning and Learning + Consultation. On Learning + Consultation, nothing is deducted for a Learning Start consultation you have already had.

Where the Australian Consumer Law entitles you to a remedy, that applies regardless of anything in this section.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies them — and if any part of this agreement tried to, that part simply does not apply.

Among other things, services must be supplied with due care and skill, be fit for the purpose we said they were for, and be supplied within a reasonable time.

If we fail one of those guarantees you may be entitled to a remedy — a refund, a re-supply, or compensation for reasonably foreseeable loss. For a major failure you may cancel and seek a refund.

If you think something has gone wrong, tell us before you tell anyone else. We would rather fix it.

This matters more than the rest of this page. For a home-educating family the evidence trail is not a nice-to-have — it may be what your registrar asks to see, possibly years later.

While you are subscribed, open your child's learning record any time, as often as you like, and print it or save it as a PDF from your browser. One document per child, covering dates you choose.

After you cancel, your account stays readable in export-only mode for twelve months. You cannot open lessons, diagnostics or consultations, but you can sign in and print each learner's record, at no cost. A banner tells you the date it closes. After that the records are no longer reachable from your account.

Two corrections, made on 18 September 2026 rather than left standing. This paragraph used to promise an export before one existed — what a family could actually produce was a browser print of a web page, complete with our navigation and footer. The learning record is a real document now, so the promise is one we can keep. And it used to end “after that we delete it”, which was not true: nothing was scheduled to delete anything. You can still delete your account yourself, at once, from your account page — that has always worked, and what deletion keeps is listed below and on our privacy page. We would rather describe what happens than keep a sentence we were not performing.

Twelve months is not arbitrary: a registrar works on an annual cycle and can ask about a year that has already finished.

You can also delete your account yourself, at any time, without asking anyone. You confirm it with your current password and by typing DELETE, so it cannot happen by a slip or in someone else's hands, and it takes effect at once.

Some things are kept after you delete, and we would rather tell you now than when they matter. The two that matter most:

1. If you tell us something indicating a child may have been harmed, we keep that record for at least 45 years, even if you delete your account. We must be able to account for how we responded, and that can be asked of us many years later.
2. Notes a psychologist, counsellor or teacher writes about a consultation are health records. They are kept apart from the learning platform, they are not ours to delete on request, and they are held until the child turns 25 or seven years after the last appointment, whichever is longer. Only the practitioner who wrote a note can read it.

A support request nobody has read yet, a referral whose reward has been credited, an AI course seat's sales record and our backups are also kept for a time; each is listed, with how long, on our privacy page. Everything else goes from our live database when you do, and from our backups as they are replaced.

Your family's work is yours. Anything your child writes, draws, records or uploads belongs to you. We do not claim it, we do not use it to advertise, and we do not use it to train anything.

Our teaching material is ours. The lessons, units, diagnostics and platform remain ParkSyde's property or our licensors'. Use them for your own family's education, print them, adapt them for your own children — but please do not resell them, publish them, or use them to run a service for other families.

The Australian Curriculum content we align to: © Australian Curriculum, Assessment and Reporting Authority (ACARA) 2010 to present, unless otherwise indicated. This material was downloaded from the Australian Curriculum website (accessed 1 August 2026). The curriculum codes and content descriptions we check against are unmodified; the unit summaries you read on this site are our own paraphrases and are therefore modified material. The ACARA material is licensed under CC BY 4.0. ACARA does not endorse any product that uses the Australian Curriculum and makes no representations as to the quality of any such product. Any product that uses material published on the Australian Curriculum website should not be taken to be affiliated with ACARA or to have the sponsorship or approval of ACARA. Any errors in how we have applied the curriculum are ours.

Do not use ParkSyde to harm anyone, to break the law, or to attack the service. Do not attempt to reach another family's records. Do not share your access outside your family.

If you contact one of our professionals, please be civil. They are people, and they are often reading something hard.

We may change the service. Units are added and improved continuously. If we remove something substantial you rely on we will tell you, and if that makes ParkSyde not what you paid for, section 7 applies.

Changes to these terms get 30 days' notice by email and take effect at your next renewal. If you do not accept a change, cancel before then.

We may suspend or end an account for non-payment, for a serious breach of section 10, or where we reasonably believe it necessary to protect a child. Where we can, we will tell you why and give you a chance to respond. If we end your account for a reason that is not your fault, we refund the unused portion.

Our liability. We are responsible for loss we cause that is reasonably foreseeable. We are not responsible for a registrar's decision, for how your child progresses, or for loss caused by something outside our reasonable control. Nothing in this paragraph limits section 7.

If something is wrong, email admin@parksydeltd.com or call 0467 937 659.

If you are worried about a child's safety, or about how someone at ParkSyde has behaved, you do not need an account and you do not need to use any form. Contact us by either of the above. We will tell you what we are doing about it, and you can raise a concern anonymously. If a child is in immediate danger, call 000 first.

If we cannot resolve a complaint between us, you can take it to the Queensland Office of Fair Trading or the ACCC.

These terms are governed by the law of Queensland, Australia, and both of us submit to the courts of that state. This does not take away any right you have to bring a claim where you live.